Delivery & Pickup
Do you offer delivery?+
Yes — we offer a white-glove delivery service based on your location, starting at $119 within Chico. All we ask is that the space is cleared of any existing furniture, and we'll do the rest.
Can I pick up my furniture with my own vehicle?+
Yes! Our pick-up hours are Monday–Friday, 9:30am to 4:00pm. We offer free assembly on all purchases.
Returns, Custom Orders & Warranty
What is your return policy?+
We offer a 10-day return policy on all non-clearance items bought off our showroom floor. Within those 10 days, we'll offer a full refund as long as the item is in new condition. All special orders are considered final sale.
Do you offer custom orders?+
Yes — many of our upholstery brands let you choose your own fabric or leather, frame style, and configuration. Ask a sales associate in-store to walk through your options.
Where can I find furniture care & warranty information?+
We keep manufacturer warranty and care documents on file for our major brands (Diamond Mattress, IMG Comfort, Omnia Leather, Rowe/Robin Bruce, Simply Amish, Whitewood/John Thomas, Whittier Wood, and more). If you need to file a warranty claim, please call us directly at (530) 891-4788 and we'll take care of you.
Financing
Do you offer financing?+
Yes — we offer financing through Synchrony to help make furnishing your home easier. Visit our Financing page or ask a sales associate in-store for current promotions and terms.
A Few Fun Ones
Can I bring styrofoam in for recycling?+
As of February 2025, we can no longer accept styrofoam for recycling due to California state law.
Where are the dogs?!+
Birdie pops in from time to time! Our founder Dann is "semi-retired" but still stops by the store with Birdie several times a week — you may get lucky and see them if you pay us a visit.